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5/20/21 - Oh no here i go off again. and the anexity rises that how much of a waste of time it would be to chase after me spending a momment to vent. If they found these entry, or the bread crumbs leading to this site. Look the answer in sales in funnels. you know the lifecycle your customer has con through you can sell them anything because you have report and if you dont have it build it quick and maintain your invested interest. Even after said employment, I might honest never leave my services with bell because I know understand there systems and how to navigate them.
I'd only hope if you have taken the time to read this entries you have either A) taken the efforts to understand what i have to offer as another hardworking human being or B) are Evaluting the validity of my business ethics and practises before finding the courage to engage me at your pace. Because I am the honest salesman after all. I'm not here to bambosal you into buying more unless we can see purpose or revenue generating potiential.

I burnt out 7 times over 4 months with this job. If i cant write these journal entries.

Oh here is some fun interactions to pick on. Leave comments in {}.

Welcome to chat. Let’s connect you with a live agent. To start, could you tell us your name?
You: Hello
Jan Mabelle: Hello and welcome to Bell's chat service. How may I provide you with excellent service today?
You: Jan you can tell me all the details about order number B******** and why we have not received their bell streamer, home hub 3000 upgrade, and the return documentation
Jan Mabelle: Sure and I will be more than happy to check that for you.
Jan Mabelle: Apologies for the trouble and before we proceed may I have your name as it appears on the service order, installation date and phone # used to sign up with the service.
You: yes
You: ***************
You: agent never provided an instaltion date because it was a migration of services
Jan Mabelle: I am so sorry to know since this is a migration of service, may I please have the account # and the account holder's name as it appears on the bill.
You: please standbye as I collect the information you require for a second time
Jan Mabelle: Thank and am I chatting with the account holder?
You: no the account rep
You: EZ8****
You: Jackson Wraight
You: bell internal
Jan Mabelle: Thank you. Please have the account holder chat back with us or call our direct line, we are required to performed security validation with the only the account holder or authorized users.
You: oh so im not allowed to help the client and you are refusing to help this client yourself?
Jan Mabelle: We are not allowed to provide or disclose any account information to any non- authorized user on the account.
Jan Mabelle: I will connect you over to our resolutions team so that we can help the customer further. Please stay with me.
You: so whats the point of this live chat>
You: please an thank you
Jan Mabelle has left the chat
You are being transferred, please hold...
Agent Patricia Jasmine enters chat
Patricia Jasmine:
Hi! Thank you for waiting on the queue. I appreciate your patience. This is Patricia from Resolutions Team. and we'll make sure to find the best resolution to your concern together.
Patricia Jasmine: I am now reading your previous conversation, stay online. Thank you kindly.
You: k
Patricia Jasmine: Thank you so much for staying with me over chat.

You: no worries
You: can you help me with order B******
Patricia Jasmine: I understand that this was regarding on the Bell streamer and the return labels for Mr. And Ms. Chapman's account and I am chatting with Mr. Wraight? Is that right?
You: that is all correct
Patricia Jasmine: I understand. I can definitely help you but it would be best if I speak with the account holders regarding on this for them to be fully validated in my end. As representatives, validation is very much important. Are you with them right now or over the phone?
You: i am currently keepig to my metrics of making as many outbound calls on my own campaign and thought to multitask getting this ball rolling. Feel free to call them at the number on the address until you reach them
You: they will be expecting a call explaining why they havent revieved
Patricia Jasmine: I see. Also here on chat, validation is crucial for any incoming chats thus speaking to account holders are necessary for us to proceed with any info or changes. That would be very much helpful. I'll be needing to speak to them directly and validate the account an help them further with their concerns. I'll call the numbers on file.
You: that is no worries they are just looking for answers
You: thank you for putting this on your tasks to complete today
Patricia Jasmine: I'll make sure to reach them. I'll be calling the number on file after this chat. Anything else aside from this matter?
You: Yes, is there a direct line to your resolutions team that i can use in the future for issues i need relsoving for the customers who i have sold products and services to?
You: either phone or chat would be great
You: this has been more efficent then 310 bell
Patricia Jasmine: Resolutions team can be reached thru this chat line or direct number 1866-269-7956.
You: Thank you very much Patricia for everything today. I hope you have a wonderful evening :)
Patricia Jasmine: You're most welcome! Thank you so much as well for your time and for reaching resolution team! Have a great evening!
You: oh be sure... you're whole team will get to know me very well very soon
Patricia Jasmine: I understand. Thank you so much again! I'll be now calling the numbers on file after this chat! Stay safe!
You: you to thank you
Patricia Jasmine: Please click the [x] icon to close the chat. Thank you!

Im just as frsutrated as the customer at this point. Do i have to ask my customers to put me as an authorized contact on either account just to get a little further being the great bell canada fire wall? why does my employer not even trust me to have their customers best interest in mind. or is that the murderous thought? My employer does have their customers best interest in mind?

Im hungry right now. I want a sub from subway. but to drive and disconnect myself from my job... am i not allowed to eat until 8pm? or just not allowed to have any unprepare food that distracts me from calls


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